Transparency Report 2024

Committed to quality - Quality assurance builds trust

Welcome to our 2024 Transparency Report

In one way or another, PwC has been providing assurance for 175 years, particularly in its capacity as one of the world’s largest independent auditors. Perhaps at no time in the firm’s history has this role been more important. In an increasingly complex, uncertain and digitally dominated world where people increasingly question the reliability of information, what is needed is opinions that can be trusted. PwC has to continually earn the right to be trusted by operating with transparency and integrity. Assuring this transparency and integrity, in turn, means working very hard to change and adapt to constantly evolving developments in domains ranging from business and technology to politics and regulation.

This, our latest transparency report, documents the diligent effort that we at PricewaterhouseCoopers AG are putting into building trust, adapting to change and maintaining the quality of our audit work. It contains information on the policies, systems and processes we have put in place to ensure quality, the findings of key quality monitoring programmes and reviews, and our efforts to foster a culture of quality, transparency and integrity at all levels. You will also find information on the organisations we have audited and the total revenue generated by our audit and non-audit services.

I would also like to reiterate my commitment to actions that we at PwC will be taking to further enhance confidence in the independent audit. We are acutely aware that we live on our reputation of integrity, which is why we continue to strive for greater quality and transparency. We continue to put PwC’s audit inspection results on the public record as well as disclosing how we are performing against other key measures of quality, including our internal inspection findings. As in previous years, this report presents a selection of such results.

Claudia Benz

Claudia Benz
Quality & Regulatory Partner
PwC Switzerland

The quality of our work is at the heart of the PwC network and we invest significant and increasing resources in the continuous enhancement of quality across our network.

Transparency Report 2024

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PwC network

PwC Switzerland is the leading audit and advisory company in Switzerland. As an independent member of the international PwC network, we help organisations and individuals create the value they are looking for. Whether your needs are international or local, large or small, we are on hand to serve as your partner for assurance, tax and advisory.

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Our apporach to quality

At PwC, we define quality service as one that consistently meets the expectations of our stakeholders and which complies with all applicable standards and policies. An important part of delivering against this quality definition is building a culture across a network of  more than 370,000 people that emphasises that quality is the responsibility of everyone. Continuing to enhance this culture of quality is a significant area of focus for our global and local leadership teams, and one which plays a key part in the measurement of their performance. 

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Our people

Our people strategy was developed in support of our broader business strategy, The New Equation. We’re focused on being the world’s leading developer of talent and enabling our people with greater agility and confidence in a rapidly changing world. Specific focus areas include creating a resilient foundation for times of change through supporting the well-being of our people and enabling effective delivery, developing inclusive leaders for a shifting world, and enabling our workforce for today’s realities and tomorrow’s possibilities.

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Our audit approach

The quality and effectiveness of an audit is critical to all of our stakeholders. We therefore invest heavily in the effectiveness of our audits, the skills of our people, our underlying audit methodology, by the technology we use, and in making the right amount of time and resources available. We pay close attention to the internal indicators and processes that routinely monitor the effectiveness of our risk and quality processes, and provide timely information about the quality of our audit work and any areas for improvement. Additionally, we consider what our various stakeholders require from us, what they tell us we need to improve and the findings of regulatory inspections on the quality of our work.

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Monitoring

We recognise that quality in the assurance services we deliver to clients is critical to maintaining the confidence of investors and other stakeholders in the integrity of our work. It’s a key element of our assurance strategy.

Responsibility for appropriate quality management lies with the leadership of PricewaterhouseCoopers AG. This includes the design and operation of an effective System of Quality Management (SoQM) that’s responsive to our specific risks to delivering quality audit engagements, using the network’s QMSE framework.

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Claudia Benz

Partner and Quality and Regulatory Leader, PwC Switzerland

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