Companies in the D-A-CH region are confronted with a multitude of new challenges such as geopolitical crises and wars, pandemics, inflation, and economic instability. The dynamics of regulatory requirements. The highly dynamic regulatory environment presents another major challenge. The question remains as to how the compliance function is reacting to this polycrisis and anticipating future challenges. Within our study on compliance transformation, we address questions like these and others.
In this study, we examine the compliance transformation based on seven characteristics. The starting point in the expended area of responsibility of the Compliance Officers: as manager of a broad and dynamic portfolio of topics, Compliance Officer is becoming a portfolio manager who is involved in the core processes of the value chain, especially to manage newly emerging topics. Compliance is developing into a Business Enabler.
Risk orientation is the key principle of Compliance Management. It enables a focus on the essentials – and at the same time obliges accordingly. New liability risks arising from new regulations have therefore led to a transformation of corporate compliance over the last five years.
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The study results indicate that, whether in response to new liability risks or driven by its own ambition, the compliance function is undergoing fundamental change across all industries. What’s most interesting is the question of the cause or driver of this compliance transformation. Risk orientation keeps compliance management on the move and fosters a compliance function that evolves along with new business models. The Compliance Officer is becoming a portfolio manager who is involved in the core processes of the value chain, especially managing newly emerging topics.
In this study, we examine this compliance transformation on the basis of seven characteristics:
The Compliance Officer is becoming a portfolio manager of strategic importance
The Compliance Officer’s changing responsibilities are the defining characteristic of the compliance transformation and form the basis for the other features.
Corporate compliance assumes responsibility in ESG management
Based on the risk situation, the compliance function is increasingly involved in ESG issues.
Corporate compliance is involved in safeguarding product management
Here too; the risk situation is bringing about greater involvement of the compliance function.
Compliance is evolving from a reactive, controlling function into a proactive, business-critical function
New compliance issues, new risks. A culture of integrity in which employees proactively address risks is a key success factor.
Workforce Transformation – from focused specialists to agile, multidisciplinary teams
New compliance topics require a qualified and expanded compliance team aligned with the risk profile of these topics.
Digitisation is both a risk carrier and an effective compliance instrument
Digital solutions support the effective and efficient management of the new portfolio of topics. They are also essential for user-friendliness (compliance user experience).
Integration of management systems
A growing portfolio of topics is increasing the number of interfaces to other management systems. The integration of these systems is becoming a key success factor.
You are interested in a global perspective? We just launched our global Compliance Survey. Please register here to take part in our newly launched Global Compliance Survey.
The current results are based on a survey of a large number of companies from eight industries (Automotive, Energy, Utilities and Resources, Financial Services, Industrial Manufacturing, Retail & Consumer, Technology and Telecommunication, Pharmaceuticals and Life Science and Other), who have participated in the study since April 2023. The number of participants is constantly increasing.
Partner, Leader Financial Services Risk Consulting & Internal Audit, PwC Switzerland
+41 58 792 46 28
Partner, Risk Consulting, Risk Consulting Leader TIS (Trade, Industry, Services) and Internal Audit, PwC Switzerland
+41 79 816 27 00
Director, Risk Consulting, Compliance and Product Compliance, PwC Switzerland
+41 58 792 19 74
Maja Giger
Senior Manager, Risk Consulting, Compliance Assessments and Strategy, PwC Switzerland
+41 79 663 83 55
Fabienne Wikler