PwC Playbook for SAP Signavio

SAP Signavio brings holistic process management to SAP S/4HANA transformations with a suite of tools that enable you and your project team to design, analyse, enhance and manage business process changes end-to-end. What are the key benefits? And how exactly can you use it to take your transformation to the next level? Our new PwC playbook provides outlines when to use it, and how.

The playbook, ‘Enhanced SAP S/4HANA Transformation with SAP Signavio’, sets out when to leverage what part of Signavio during your transformation to achieve optimal results. Creating consistent process models and workflows for implementation activities, supported by PwC subject matter experts will enhance your end-to-end transformation delivery during the entire S4/HANA journey.

Encompassing a phase-by-phase guide to PwC’s leading practices for using the SAP Signavio Process Transformation Suite, the playbook details what type of SAP accelerator you and your team can use to ensure faster, more resilient or simply better documented deliverables for an SAP S/4HANA transformation and enhances your ability to deliver The New Equation to our clients.

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Why process management is so important

Transformation leads to massive changes in processes, not only in technical infrastructure, but the way we work and interact with business processes. No matter the specific type of transformation, continuous process performance requires an understanding not only of how your individual business processes operate, but also how well they cooperate along different dimensions, such as functions, systems and people.

Although transformation is an ongoing process for many successful companies, process maturity is not great across the board. Business Process Management Study found that while most companies today (62%) have modelled up to a quarter of their processes, only 2% have modelled all their processes. Other companies (15%) use an organised business process management group to coordinate process management. What sets the leaders (3%) apart, however, is their ability to use process mining extensively to steer, monitor, improve and execute their business processes.

Discover our process control tower

How SAP Signavio enhances process management during transformations

SAP Signavio solutions help organisations accelerate transformation projects with faster preparation, deployment and ongoing value realisation. When your clients use SAP Signavio in an S/4HANA transformation, they benefit from:

harmonised processes thanks to ongoing process monitoring to maintain control over customisations
informed decision-making, driven by the data, for system transformation and migration

industry experience through incorporation of PwC’s Industry Edge and preconfigured process models for reuse
client buy-in supported by visualisation of system actions in a process flow and an interactive interface

audit-ready transparency for consistent understanding of SAP processes to enhance communication and control
time and cost savings thanks to reduced redundancies, optimised task completion and faster delivery of development and testing activities.

How does the playbook help?

The ‘Enhanced SAP S/4HANA Transformation with SAP Signavio’ playbook details how to use SAP Signavio along each phase of an S4/HANA transformation with reference to a comprehensive set of leading practices.

Each leading practice includes a general description of the practice, recommended actions to successfully execute the practice, as well as tangible benefits the client obtains by implementing the practice.

SAP Signavio leading practices are defined for each of the six S/4HANA implementation journey phases – from Discover, Prepare, Explore and Realise all the way through to Deploy and Run.

Leveraging the leading practice in the playbook’s at-a-glance overview (see below) to view its steps, assumptions, inputs, outputs and references will guide you through the necessary steps to accelerate your transformation journey.

Discover

Showcase SAP Signavio value

Prepare

Configure SAP Signavio package
Set up the SAP Signavio workspace for the project
Scope the process recording
Scope the process intelligence analysis

Explore

Enhanve your fit-to-standard analysis with quanitfied opportunities from process intelligence
Create as-is process models
Develop the to-be processes
Support the organisational change management with process governance

Realise

Release coverage

Deploy

Hypercare support with process intelligence

Run

Monitor and improve ongoing operations with process intelligence
Ongoing process management

Which SAP Signavio products enhance delivery of the transformation?

In the playbook, we focus on four SAP Signavio products that we believe can enhance an S/4HANA transformation project:

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Process Manager
Enables companies to document, model, simulate and analyse their business processes.

Process Intelligence
Allows companies to visualise their existing processes in real time (as-is) and compare them to future processes (to-be) to identify optimisation potential.

Process Collaboration Hub
Allows employees across offices and borders to meet and combine their work and expertise with critical information from the other SAP Signavio products available to everyone in a single place.

Process Governance
Enables companies to create executable workflows without the need of any programming language.

Even if you have not implemented SAP Signavio products, PwC can use temporary SAP Signavio licences to conduct process modelling and investigation work in the implementation project. After getting kickstarted on the implementation and use, PwC can transfer the Signavio license used to you to ensure your project team is continuing to work collaboratively during the S/4HANA migration.

Get the Industry Edge with our preconfigured process models

Some of the leading practices in the playbook make use of the PwC Industry Edge process models. Industry Edge is a suite of preconfigured, end-to-end SAP solutions for a variety of specific industries, covering everything from consumer products, finance and insurance to life sciences, telecommunications and utilities.

The Industry Edge solution includes industry-specific leading practice processes for all business processes, based on a combination of SAP’s leading practices with PwC’s industry experience.

Demand planning
Inventory planning
Supply planning (medium to long term)
Supply planning (short term)
Sales and operations planning

Master data
Material planning
Production planning and scheduling
Production execution
Quality management
Plant maintenance
ETO project execution

Master data
Sales order management
Pricing and promotions
Shipping
Billing and invoicing
Sales reporting

Master data
Sourcing
Supplier management
Purchasing

Master data
Warehouse inbound process
Warehouse outbound process
Warehouse internal process
Transportation management

Master data
Accounts payable
Accounts receivable
General ledger accounting
Fixed assets
Revenue and cost controlling
Month end close

Product development
Product data management
Product configuration

Master data
Call centre processing
Long term service agreements
Repair execution
Warranty management

Master data
Asset maintenance
Calibration
Analytics and reporting

Compliance managment
Customs management
Risk management

These process models, built into the SAP Signavio Process Manager, can be accessed easily for demonstrations and can be used in fit-to-standard workshops. And because they’re preconfigured, they speed up the S/4 HANA implementation.

Demonstrations and feedback based on real data

In addition to case studies, the playbook also draws on the comprehensive ‘Golden Client’ library of process landscapes, leading practice processes and other prebuilt content that we have created to demonstrate the full capabilities of the SAP Signavio Process Transformation Suite in an S/4HANA transformation project.

This content – including customised views, visualisation functions to support presentations as well as templates for reports – can be used for demonstrations and to support rapid delivery.

In addition to documentation and version control, the playbook also instructs work with real data from various systems to inform the actual transformation and provide feedback on any efficiency, effectiveness or compliance-related issues. Those issues can be tackled early on, to ensure the value from the transformation is realised.

Conclusions

The PwC Playbook ‘Enhanced SAP S/4HANA Transformation with SAP Signavio’ provides clear guidance on how to leverage what type of SAP accelerator to ensure faster, more resilient or simply well documented deliverables for each phase of an SAP S/4HANA transformation.

If you are currently working on, or plan to work on, an S/4HANA implementation engagement for any client, this playbook shows you how to use SAP’s market-leading process transformation suite to make the project truly transformational. Please get in touch with us if you want to receive a demo or if you have any questions.