Automating business process model creation with GenAI

Initiated by the push for ERP system transformation, managing business processes in a consistent, well-governed manner has become a key focus for enterprise leaders. A wide array of companies has started to map business processes to ensure a consistent technical design, obtain governance over process and system changes as well as to enable workflows based on new process designs.

Creating these process models, however, can be a tedious and lengthy exercise that draws precious resources from an already overburdened organisation. Often, it’s a challenge to articulate the actual value gained from documenting available expert knowledge into consistent process models (even if reference is available) as most benefits remain abstract at this initial stage of process transformation. 

As such, it is more important than ever to ensure process modelling and documentation become more efficient and less resource intense by drawing on a wealth of emerging and established technologies. When testing different methods, PwC found that introducing a GenAI based approach to business process modelling produces significant benefits in terms of effort, speed, and consistency of process models generation.