In the spotlight: preventing economic crime

There’s no such thing as a petty offence

Gianfranco Mautone
Partner and Forensic Services and Financial Crime Leader, PwC Switzerland

Economic crime is a breach of trust with fatal consequences if it strikes: financial loss, expensive investigations and follow-up work, damaged reputation and ultimately a wholesale threat to your existence. If you want to prevent all this, you should evaluate the risk of crime and develop an appropriate security set-up. This means taking a clear stance on economic crime, establishing a culture of trust within the organisation, pursuing suspicious cases uncompromisingly and acting consistently in every respect.

Fraud and accounting fraud, blackmail, money laundering, insider trading, insolvency offences, industrial espionage, corruption, product piracy, cartel agreements and embezzlement: the list of offences that fall under the umbrella of white-collar crime goes on and on. Economic crime is getting more and more complex, international and digital. What all these offences have in common is the fact that trust is breached and controls and preventive measures fail. Economic ecosystems are built on trust and only function if those involved can rely on one another. The problem is that studies show that 60% of people are only as honest as circumstances require. So, opportunity really does make the thief.

Switzerland’s business and financial world doesn’t just attract investors, it attracts criminals too. Particularly vulnerable to their machinations are money-based businesses such as banks and insurance companies, whose products and services are already in the form of money and don’t have to be converted first. From individual operators to criminal organisations, white collar criminals are an extremely creative bunch. Here’s an overview of the most frequent crimes:

  • Bribery and corruption are among the most common forms of economic crime. Corruption stunts the development of entire regions, preventing fair competition and distribution of resources. A third to a half of aid destined for developing countries evaporates on its way to those that need it.
  • With 85 out of a possible 100 points, Switzerland comes third best along with Finland, Sweden and Singapore in the Transparency International ranking of public-sector corruption. Even so, business in this country isn’t immune to the effects of bribery and corruption either: in the last 24 months, more than one quarter of Swiss companies have been asked to pay a bribe, and 20% have lost a business opportunity to a competitor they believe to have been bribed. The mean direct loss attributable to each incident of fraud in Switzerland was more than five times the global figure.[1]
  • Identity theft is when someone acts under a false name to gain financial advantage. It’s one of the commonest tricks for siphoning off a steady stream of cash or triggering transactions.
  • Blackmail is when someone tries to enrich themselves unlawfully by, for example, threatening violence or major damage such as erasing data. A classic example was the hacking attack on the office supply wholesaler Offix in July 2019.
  • Industrial espionage involves stealing ideas, knowledge or data and capitalising on them by selling them. Swiss business is famous for its know-how, the quality of its products and its innovation. Swiss companies are an attractive target for some foreign intelligence services and private criminals for acquiring technologies or business secrets.

[1] PwC’s 2018 Global Economic Crime and Fraud Survey – Swiss results

The voice of the law

Practically all international organisations have issued guidelines and standards to combat white collar crime. The World Bank, for example, has clear rules for funding development projects. In 1997, the OECD issued its Anti-Bribery Convention, and since then has launched diverse principles and initiatives to combat the shadow economy and economic and tax crime, including the 15-point Base Erosion and Profit Shifting (BEPS) action plan.

Switzerland, too, is combating economic crime, endeavouring to create an adequate legal framework in addition to technical aids and interdisciplinary cooperation between experts and the authorities. The legislation includes the following:

  • Article 102 of the Swiss Penal Code allows criminal action to be taken against an undertaking that has not taken all the necessary and reasonable organisational measures to prevent felonies such as money laundering and corruption (so-called corporate criminal liability).
  • Following the 2016 revision of the anti-corruption law, the payment of bribes to private individuals will be officially investigated. For a long time, it was a criminal offence only if it involved bribing officials.
  • On 1 July 2016, the Federal Act on the Freezing and the Restitution of Illicit Assets held by Foreign Politically Exposed Persons (Foreign Illicit Assets Act, FIAA) came into force.
  • In August 2018, the Swiss Federal Council extended the cooperation agreement with Europol to include offences such as insider trading, financial market manipulation and crimes against the financial interests of European countries.
Perception vs reality

Prominent cases such as the FIFA corruption scandal are quickly associated with Switzerland. After all, this country does manage around two-thirds of the world’s private wealth and is home to well-known global companies. Switzerland is particularly heavily exposed in connection with money laundering.

The weight companies themselves give to economic crime depends directly on their perception of individual issues. Perceptions of white-collar crime lag behind its actual occurrence. This is because economic crime is hard to recognise and understand. Regulated industries such as financial services and insurance, telecoms and pharma are better versed in these matters because the law already requires them to do more to combat this type of crime. The same applies to companies that are on the radar of US legislators.

Crime evolves in line with technological progress

Internationalisation and the rapid development of digital technologies have given a whole new dimension to economic crime. Two hundred years ago, bank robberies happened on horseback; later robbers held up armoured vehicles. These days, faceless hackers steal precious data in the shadows of the virtual world. What all these actions have in common is that they’re forbidden. The types of offence evolve as technology changes. Ultimately the technology is only a means to an end.

Unlike other forms of fraud, cybercrime isn’t an offence in its own right, but a tool for committing other economic crimes. Forty-one per cent of Swiss companies polled perceive cybercrime as the greatest threat. More than a fifth reported that a cyber-attack had been used against their organisation as a means of embezzling assets. Even so, only just over half of companies in Switzerland have a cybersecurity programme in place, which is well below the global average (see PwC’s 2018 Global Economic Crime and Fraud Survey – Swiss results).

Putting a stop to economic crime

Organisations can take a variety of approaches in response to economic crime:

1. Inspection

Given that there’s no return on investment (ROI) without risk, there’s no such thing as 100% security. But if you know precisely what risks you’re subject to, you can build an appropriate security framework. So, preventing economic crime begins with a comprehensive risk assessment. Companies should become aware of the maximum potential damage and weigh up the risks and returns. Ultimately, once you know where you’re most vulnerable you can take targeted action and allocate the necessary resources.

Abbildung 1: Bereiche, die mit einer Risikobewertung abgedeckt werden

Source: Global Economic Crime and Fraud Survey 2018, PwC

Figure 1: Areas that a risk assessment can cover

2. Prevention

Modern controls and protective measures reduce a company’s vulnerability to fraud. So, there should be appropriate measures in place to respond to the relevant warning signals. Crimes rarely occur without prior warning. With a sustainable code of ethics, a company can also communicate a basic understanding of honesty and transparency that staff can base their conduct on. For example, a code of ethics will set down a company’s stance in terms of practices such as bribery.

Information from employees and groups close to the company is key to the prevention of compliance infringements. Many well-known cases have only come to light thanks to whistleblowers. Swiss companies are also using internal reporting systems, and around half of stock exchange-listed employers offer a hotline for whistleblowers. On the other hand, whistleblowers enjoy limited protection in Switzerland. In this country they are still seen as disloyal informers.

The whole array of security measures will only be effective if the organisation establishes a corresponding culture of errors and transparency and makes its stance and approach to economic crime clear. The tone from the top is key. Management can’t afford to give staff any room for rationalisation or encourage them to simply take what they believe they’re entitled to. This culture of transparency also means that top management has to ask critical questions even if they’re not welcome.

3. Detection

These days, new technologies can help uncover many different infractions and abusive practices. For example, artificial intelligence (AI) is now used in audits to enable not just spot checks, but checks of all transactions. The AI recognises anomalies on the basis of patterns. Companies that are able to make their data available for analysis can boost the transparency of their business and their integrity.

Abbildung 2: Neue Methoden zur Aufdeckung von Betrugsfällen gewinnen an Bedeutung

Source: Global Economic Crime and Fraud Survey 2018, PwC

Figure 2: New methods for uncovering fraud are gaining ground

4. Sanctions

Compared with other countries, Switzerland is taking a fairly leisurely approach to legal sanctions. The penalties for money laundering, for example, are relatively lenient. If a company detects internal offences it should absolutely report them to the authorities. Misdemeanours which have no criminal-law implications but violate the company’s code of ethics should be penalised unconditionally to demonstrate clearly that they will not be accepted.

A question of culture

Of course it’s possible to improve, accelerate and integrate controls. But it’s much more important to establish a corporate culture where it’s okay to talk about mistakes and suspicions. Without this openness, mistakes will be swept under the carpet, irregularities kept quiet and wrongdoings ignored. The less clear you make yourself, the greater the room for interpretation.

The attitude to economic crime confronts international companies in particular with fundamental ethical questions: how much control is appropriate and how much autonomy is necessary? Facility payments, for example, are considerations for something to which there’s actually an official entitlement. In many countries, payments of this sort are necessary for certain processes and infrastructures to even be made available. But facility payments are a form of bribery and therefore illegal.

There’s no such thing as a petty case of fraud, because if you detect a small case you prevent a major one. The first misdeed results from an opportunity and goes undetected or unpunished. Then along comes another one, and another. In time it grows into a serious offence. That’s why when it comes to economic crime, you have to nip it in the bud – no ifs or buts!

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Gianfranco Mautone

Gianfranco Mautone

Partner and Forensic Services and Financial Crime Leader, PwC Switzerland

Tel: +41 58 792 17 60

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