Few industries have received as much attention from investors recently as the HCM Tech market. The COVID-19 pandemic led to significant changes in the way people work. Corporations realised how technology can help them to manage their workforces and create a better experience from recruitment to offboarding, resulting in increased investments in HCM Tech. Read on to see ‘what’s next’ in the HCM Tech market and the role of investors.
We believe that any solution that helps corporations to find/keep key talent and/or support management in increasing internal efficiencies have a right to exist in the long term, especially in a world where talent increasingly acts as a competitive differentiator. But where to start from an investor perspective? The HCM Tech market is extremely broad (as illustrated in Figure 1), with solutions ranging from fully-fledged HCM Suites (e.g., SAP, Oracle, Workday) to very specific point solutions.
The world of work is changing. In a global economy people are an increasingly valuable source of sustainable competitive advantage.
Over the last few months, we have noted a couple of themes which received increased attention in the market. HCM Tech solutions that address the pain points of a remote/mobile workforce, increase retention through a seamless employee experience and address the topics that matter (e.g., equal pay/compensation, mental well-being) have received more and more interest.
At the same time, we have also noticed a shift in dynamics for “established” solutions (e.g., payroll, applicant tracking). Many corporations have recently realised that their HR processes are no longer adequate and are looking for more “modern and innovative” solutions, creating a new momentum in the market – both from a vendor and investor perspective.
Recent developments highlight that corporations are trying to reduce the number of HR tools in their IT landscape; however, they are still willing to purchase best-of-breed solutions if they see a clear value added vs. standardised offerings from large tech vendors.
Following the strong uptake of M&A activities in Europe in 2021/22, the number of deals has slowed down in 2023. However, deal activity in 2023 remains clearly above pre-pandemic levels. Despite recessionary concerns, investors show consistent interest in the HCM market considering its long-term market fundamentals (e.g., the relevance of talent and the potential for efficiency gains). M&A activities in Europe are happening across all HCM sub-segments, such as talent management, recruitment, workforce management and core HR.
M&A activities are driven both by financial investors as well as HCM vendors. HCM vendors are mostly active to pursue functional expansion (e.g., with the ambition of becoming a “one-stop-shop” for HCM) through acquiring new capabilities and/or expanding their (geographical) reach.
In the DACH market, we have seen various interesting and noticeable deals in the last 12 months, including General Atlantic’s minority investment in ATOSS Software (workforce management), the takeover of Umantis (talent management) by Abacus or the acquisition of Softgarden (talent management) by Grupa Pracuj.
Company valuations recently adjusted across industries (including HCM), reflecting today’s volatile market environment. To understand recent developments better, we have analysed the valuation developments of 20 public HCM leaders (not including digital staffing/marketplaces and learning & development platforms, which show different dynamics).
Overall, we note the median Revenue/EBITDA-multiples have been slightly declining in 2023 with ongoing capital constraints and geopolitical challenges. As a result, we see the price expectation gap between sellers and buyers shrinking, potentially fuelling further investments.
We believe HCM remains an attractive investment vertical. When assessing opportunities, it is important to understand local country characteristics as well as a company's long-term differentiation potential vs. large HCM vendors, which are becoming more powerful every day. Reach out if you would like to hear more.
Matthias Kind
Senior Manager, Deals Technology, Media & Telecommunications, Zurich, PwC Switzerland
+41 58 792 46 86
Vincent Luescher
Director, Deals Technology, Media & Telecommunications, Zurich, PwC Switzerland
+41 58 792 1483
Lasse Stünitz