Merck's People Analytics and People Data & Technology journey

How Merck leads the business transformation from a people perspective

In our exclusive interview with Mr. Dietmar Eidens (Global CHRO at Merck) and Mr Alexis Saussinan (Global Head of Digital HR Technologies & People Analytics at Merck), Merck shares the do’s and don’ts and lessons learnt from their impressive People Analytics and People Data & Technology journey. We launched this white paper around People Analytics strategy best practices which hopefully helps you to create an even more powerful People Analytics capability in your own company.

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Merck's People Analytics journey and their lessons learnt

Start your People Analytics journey with PwC

At PwC we support clients in the People Analytics capability area from strategy to execution. This means that we support organizations in designing, developing and implementing solutions to address a variety of use cases covering different areas throughout the employee journey or the Hire-To-Retire process. We tailor our support and solutions to your needs and take on board the already existing tools and applications, your analytics maturity level as well as your general People Analytics ambition level going forward. We have already covered a wide variety of topics (including onboarding, retention, absenteeism, L&D optimization, total reward, D&I, engagement, upskilling), different levels of data availability and varying levels of existing model complexity. The bottom line is that we link real business problems to practical solutions that bring value to your company - keeping things as simple as possible and staying away from making things overly sophisticated. For example, for organizations at the beginning of their People Analytics journey, developing insightful descriptive dashboards may be more powerful than applying complex machine learning models.

True value creation through People Analytics requires more than 'just' these great solutions that feed on high quality data. It also requires a diverse skill set in the analytics team to really bring the message across to the decision makers in your organization. Technical skills are essential to crunch insights from your data, but creating clear visuals and telling the 'story right' or the 'right story' is an art in itself.

Read the impressive People Analytics journey from the multinational pharmaceutical company Merck.

Read the case study

People Analytics is not (only) about HR, it is about the business and how workforce data can support and enable the execution of the company strategy from a people angle. It enables HR to shift from the traditional - more operational and scorekeeping - function to becoming a strategic business partner.