Tax Function Operations Survey

Mount Pilatus Switzerland
  • Survey
  • 20 minute read
  • 11/02/25
100%

of respondents rate their Pillar 2 preparation as at least satisfactory, but 34% lack the necessary technology resources to support compliance.

56%

of tax functions report being understaffed, with 28% having no plans to hire additional staff.

91%

of tax functions recognise the benefits of technology integration, but only 34% indicate having dedicated resources for this purpose.

“In a rapidly evolving regulatory and digital landscape, tax functions are undergoing significant transformation. Our Tax Function Operations Survey explores how organisations are adapting their tax strategies to meet current and evolving compliance requirements, such as Pillar 2 and Public Country-by-Country Reporting (CbCR).”

Dieter Wirth,Managing Partner, Leader Tax, Legal & HR Services, PwC Switzerland

Key findings reveal that Pillar 2 readiness is high, with 100% of participants rating their preparation as at least satisfactory. However, technology integration remains a challenge, as 91% recognise its advantages, but only 34% have dedicated resources for tax technology initiatives. More than half of tax functions report being understaffed, with 28% having no plans to hire additional staff. Outsourcing is highest in smaller tax functions, yet compliance remains a major in-house focus.

Looking ahead, 31% of respondents cite new tax compliance obligations as the biggest future challenge, and more than 62% are unprepared for AI and technology advancements. 41% of tax functions demonstrate a high or the highest level of awareness of the need to align their internal tax policies and strategies with overall sustainability goals.

The survey provides a clear benchmark for tax function evolution, helping organisations navigate compliance, governance, and technology adoption effectively. 

Download they full survey to get all the insights.

 

You want to participate in our next edition?

How you can benefit from participation

By taking part, you will receive a tailor-made benchmarking report for your tax function, providing valuable insights and industry comparisons. This exclusive report will help you assess your current position, identify opportunities for improvement, and make data-driven decisions to enhance your tax strategy.

How to participate in the survey

We look forward to having you on board. Please send us a short message via the contact form if you are interested in taking part in our next survey edition. We will then get in touch with you to discuss further details.

 

Our tax experts

Dieter Wirth

Managing Partner; Leader Tax, Legal & HR Services Switzerland, PwC Switzerland

+41 58 792 44 88

Email

Monica Cohen-Dumani

International Tax Services, EMEA ITS Leader, Geneva, PwC Switzerland

+41 58 792 97 18

Email

Charalambos Antoniou

Partner, Tax Function Design and Tax Transparency Leader, PwC Switzerland

+41 58 792 47 16

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