As a multinational pharmaceutical company, venturing into the Chinese market isn’t just an opportunity, but a necessity for several compelling reasons:
Distinct from the familiar terrains of Europe and the US, China presents a rapidly evolving landscape, brimming with unique challenges and prospects. The market dynamics here are shaped by China’s unique business models, deeply rooted in its specific cultural and healthcare ecosystem, and demand-tailored strategies. The digital infrastructure and IT landscape are advanced, necessitating adaptation to local digital platforms and technologies. Additionally, the Chinese government plays a pivotal role in healthcare, influencing policy, regulation and public health initiatives. Understanding these aspects is crucial for successful market penetration, compliance and leveraging the substantial growth opportunities in this dynamic market.
To help companies better understand China’s transformative trends in healthcare, PwC Strategy& is pleased to share our latest insights into China’s healthcare market, blending our own rigorous analysis with observed market trends, particularly in HCP and patient engagement. This allows us to offer a unique perspective, combining our strategic expertise with real-world market dynamics. The findings are invaluable for European and US pharma companies seeking to expand their footprint, innovate and stay competitive in the Chinese pharmaceutical sector. Here are the key insights distilled:
There’s a significant transition in HCP behaviours driven by post-pandemic-related guidelines and regulations, as well as internal demands for more effective, engaging and compliant ways to continue professional development and peer interaction. This shift is shaping a new landscape for medical engagement and communication in China.
The Chinese patient population is becoming more proactive and discerning in its healthcare choices, driven by technological advancements and shifting societal attitudes towards health and wellness. These changes are prompting healthcare providers and businesses to rethink and adapt their strategies to meet these emerging needs effectively.
The healthcare industry in China is increasingly adopting innovative, patient-centred approaches to the 5 ‘A’s: ‘awareness’, ‘availability of prescription’, ‘accessibility’, ‘affordability’ and ‘adherence’, such as utilising social media for patient education and offering personalised digital health services. They’re also exploring novel payment methods such as performance-based agreements and subscription models to improve drug affordability. Furthermore, collaborative efforts among pharmaceutical, technology and healthcare companies are fostering advancements in treatment, patient engagement and healthcare service delivery.
Below, we’ve highlighted three intriguing cases to illustrate the breadth and depth of strategic opportunities within China’s healthcare sector. The first case showcases PwC’s direct involvement as a consulting service, where our expertise and strategic guidance have played a pivotal role. The subsequent two cases, although not directly involving our consultancy, stem from PwC’s extensive network and are shared here to enrich our audience’s understanding of the market. These examples reflect both our hands-on experience and our commitment to staying connected with the latest market trends through our network. We believe that sharing these cases will offer valuable insights and inspiration for navigating the complexities of the Chinese healthcare landscape.
Looking ahead, we suggest a multifaceted approach for healthcare stakeholders. An omni-channel strategy is crucial, blending various communication and engagement channels to meet HCPs and patients where they are. Leveraging AI and data analytics will enable personalised care and predictive health insights. Additionally, a strong emphasis is placed on collaboration – across industry borders and traditional silos – to innovate and drive meaningful change.
In this rapidly evolving era, the core of healthcare – the well-being of patients and the commitment of healthcare professionals – remains unchanged. The path forward, while intricate, offers abundant opportunities for those prepared to adapt and innovatively pursue new avenues, always with patient care as their primary focus. This perspective is particularly relevant for European and US pharmaceutical companies eyeing the Chinese market, underscoring the importance of staying agile and patient-centric in their approach.
Engage with us in conversation on these transformative trends and strategies. Share your insights, experiences and visions for the future of healthcare in China and beyond. Feel free to connect and discuss these evolving trends and how we can collaboratively shape the future of healthcare in China.
Lingli He
Partner, Shanghai, Strategy& China
Shuai Yuan