How does Sales Cloud work?
Open up a whole new world for your sales, marketing and customer support departments – B2B and B2C. Sales Cloud centralises all customer data, records every customer interaction and does daily chores at the same time. This reduces your employees’ workload considerably. They can concentrate on the essential: namely, doing business. With Sales Cloud, you get an overview of your teams’ activities, anywhere and anytime. And last, but not least: Sales Cloud is easy to use. PwC is your ideal partner to implement your Salesforce projects, from beginning to end.
What are the advantages of Sales Cloud?
- Intelligence
- Productivity
- Deals
- Customer satisfaction
- Success
Intelligence
With Sales Cloud, your employees can work faster and smarter. Salesforce Einstein integrates artificial intelligence directly into the sales process. Data are collected automatically. You immediately get insight into the most important activities as well as proposals for your next steps.
Productivity
Sales Cloud is user-friendly and tailored to your needs. Your productivity rises, and with Salesforce CRM you can close deals in a flash, whether you are in the office or on the road.
Deals
Sales Cloud increases your number of business deals, both in the office and on the go. You get access to all of the information, from sales forecasts to team performance, in real time and across multiple devices, be it a computer, a laptop or a smartphone. This allows you to brief your staff properly.
Customer satisfaction
Do you want to offer a personalised customer experience from A to Z? With Sales Cloud you can bundle and evaluate your data from sales, marketing and service. This allows you to create a consistent sales process and to make the best use of your data across the entire value chain.
Success
Sales Cloud is the ideal tool to optimise and automate your business processes, from configuration and pricing of your products (CPQ) to contract preparation, payment control and contract renewal. With Salesforce CPQ, you increase your sales teams’ productivity and efficiency.
“Sales Cloud makes your employees faster and more efficient.”
Start your Sales Cloud journey.
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